The Center of Hope Foundation, Inc. is an MRTA, Montachusett Regional Transit Authority, provider for transportation offering curb-to-curb service. Our extensive transportation department currently serves 70 towns in Massachusetts and 18 towns in Connecticut.
How do I get Transportation Services?
The Center of Hope Foundation, Inc. provides transportation services to more than 300 program members each day. All transportation requests must be made through the Department of Developmental Services or PT-1 Mass Health. The Center of Hope Foundation, Inc. will try to make every accommodation to begin transporting a new request.
Is Transportation available for respite?
If you receive transportation from the Center of Hope Foundation and have made respite arrangements, you must notify your DDS Service Coordinator two weeks before the date and request a temporary change be submitted to DDS. This is a requirement of both DDS and the transportation company the agency is contracted with. Temporary transportation is available based on open seats on routes and can not be guaranteed.
Please note that any change in transportation must be reported to the Transportation Coordinator at the Center of Hope Foundation Inc.
What is the agency’s policy on bad weather?
The Center of Hope Foundation, Inc. will send out an automated phone call to notify individuals about delays/cancellations. All interested parties should contact Pauline Davis to have their number added to the list. You may also call the Center of Hope’s main number after 6 a.m. at 508-764-4085 or hit extension 6 for weather cancellations. Please make sure you listen to the entire message. There may be some cases where transportation will be canceled, however the program will remain open. If you can arrange transportation in these cases to the program, you may attend.
During Hours of Operation
The decision to close the program early due to weather emergencies will be made by the Chief Executive Officer. All residences will be informed of the intent to close. The Program Director, R.N., or staff designee will phone each residence to request an early pick-up for you if you are transported by family or residential providers. Program staff will also ensure that there will be someone home before transporting you home in the program vans. If you are transported in a private vehicle, we will notify your providers of any closings and request that you be picked up as soon as possible.
If you are transported by the Center of Hope Foundation Inc. Transportation Services you will leave on your regularly assigned vans at a time designated by the Chief Executive Officer or designated staff person, only after ensuring that someone will be home to meet the van.
